FAQs

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Introduction 🏔

What is HumanCard, and what can I use it for?

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HumanCard is a networking platform that allows you to share your information with others using completely customizable pages. We make it easy to share your HumanCard remotely, and with one of our SmartProducts, magical to share in person.

Want to showcase your photography and allow a client to book a shoot, all just by tapping your HumanCard Card? We've got you covered.

Want to list out all of your links and socials, then link to your page from your Insta bio? Look no further.

Wish you could share your personal contact and your business contact with the same card? HumanCard can do that, too.

Does the other person need a HumanCard?

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Nope! That's the beauty of HumanCard. Have someone just tap your product, or scan your QR code with their camera, and they instantly have your info. No app required.

Can my SmartProduct point somewhere other than my HumanCard page?

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Not just yet! It’s a feature we are working on for our Pro users, to be released by the third quarter of the year. The Direct feature will allow your product or QR code to point to any website, not just your HumanCard page. Leap is included with HumanCard Pro, along with a suite of other supercharged features. To add Direct functionality to your page, click "Add Content", then select Direct from the options.

Does HumanCard require a subscription?

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No! HumanCard is free to use.

Do HumanCard products work with every phone?

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• iPhones – 13 variants, 12 variants, 11 variants, XR, XS variants, SE
• *iPhone 7, iPhone 8, iPhone X must turn on NFC from the Control Centre by swiping from the bottom.

• Nearly all Android phones are compatible!* (They were way ahead of Apple with NFC)
*If your Android phone isn't reading the device:
1) Tap on "Settings"
2) Select "Connection Preferences"
3) Turn on "NFC" option

What is HumanCard Pro?

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We primarily build our websites on Webflow, WordPress and Shopify. Typically when it comes to web applications we build them on Bubble. Our team is able to provide an array of custom solutions with alternative technologies.

The Tech 📱

How do I activate my HumanCard Product?

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With most phones, you can simply tap your phone  to your product or scan the QR code to activate it. From there, follow the on screen instructions to set up your HumanCard. If you’ve created your HumanCard account prior to receiving the product, use the same email address to log into your account.

Can I change the info on my page at any point?

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Yes! Since your HumanCard page is 100% dynamic, your HumanCard products are 100% dynamic. You are able to change the info on your page an unlimited number of times — never order new business cards again!

Can I change the info on my page at any point?

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We primarily build our websites on Webflow, WordPress and Shopify. Typically when it comes to web applications we build them on Bubble. Our team is able to provide an array of custom solutions with alternative technologies.

The HumanCard Dashboard (humancard.me)

The Connections tab

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Here lies the details of everyone that has input their data on your lead generation form that is on your HumanCard profile (first icon on your right next to the ‘save’ and Contact Me button)

Easily search for your connections based on their details or the location they have input their data. Assign tags to organise and keep track.

You’re also able to export all these contacts to a PDF document, or a CSV file where it can be imported into any phonebook or CRM that you or your company uses!

The Library tab

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The library in your HumanCard dashboard is a powerhouse for you to find all the info you’ve entered into any of the profiles.

You may send any of these infos to any of your HumanCard profiles to quickly organise multiple profiles that may require the same info.

How To: Add An Additional HumanCard Profile To Your Account

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Here’s a place where HumanCard really stands out compared to other digital business cards: our standard account plan allows you to build separate profiles. The other guys limit you to one profile in their free plans. So with HumanCard, you can set up profile pages for your business and personal life, or your podcast and a side hustle. You have options.  

So with that said, how do you add an additional profile to your digital business card account?

How to Add Another HumanCard Profile to Your Account

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In the HumanCard dashboard (humancard.me) or on your HumanCard webpage, click on Pages on the left of your dashboard. You will see a box where you can set your URL for another HumanCard Page.

Now you have a unique HumanCard handle generated, which you can edit.

For example, if you go by another name, or if you want your new profile to go to your business, you can edit all of this information to showcase that.

How to: Connect Your HumanCard Product to Your HumanCard Profile

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Connecting your HumanCard page and your physical HumanCard product is fairly simple.

Tap the top of your iPhone (or for Android, tap the back center) to your new HumanCard product. Or open the camera and scan the QR code.

Login with the email address you’ve signed into HumanCard before

If you haven’t already done so, build your profile.

How To: Add An Additional HumanCard Profile To Your Account

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Here’s a place where HumanCard really stands out compared to other digital business cards: our standard account plan allows you to build separate profiles. The other guys limit you to one profile in their free plans. So with HumanCard, you can set up profile pages for your business and personal life, or your podcast and a side hustle. You have options.  

So with that said, how do you add an additional profile to your digital business card account?

How to Point Your HumanCard Product to a New HumanCard Profile

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Once you have multiple HumanCard profiles, you may want to reassign your physical HumanCard product to a different profile. Or perhaps you want separate products for each page (we like the idea of a business card for your professional page and another for your personal page).

So, how do you either change the HumanCard profile associated with your card—or assign different profiles to different HumanCard products?

To start, go to the Pages tab on the left rail.

Once you’re in Pages, you should see all of the HumanCard profiles that you have created. In each product section, the HumanCard profile that your product is connected to appears underlined and in the bottom right of each box.

Click on the underlined section where it says Assign a card and a pop-up will appear.

From here, you can assign the particular profile to the HumanCard product you have activated before.

One HumanCard SmartProduct can only direct to ONE HumanCard profile at a time.

Important: Make sure to not assign more than one HumanCard profile to each product. If you would like to change the profile your SmartProduct directs to, ensure that it does not clash with another profile.

How to delete a HumanCard SmartProduct

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Head to the SmartProducts tab on the left rail. Here you will see a list of your activated products.

Click or tap on the dustbin icon, and a pop up should appear. Select Yes, Delete and your product will be deleted.

Shipping 📦

Where do you ship to?

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Malaysia, but do send us a message (contact us link) if you have any requests.

How long will my order take to ship?

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Most orders will ship within 3-5 business days from your order being placed. Custom product orders can take up to 7 days to ship.

What payment methods do you accept?

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We accept payments via debit/credit card.